Frequently Asked Questions
Everything you need to know about shopping with Bon Femmes.
What is the standard shipping time for orders?
We typically process orders within 1-3 business days. Once shipped, domestic orders usually arrive within 3-7 business days depending on your location.
What is your return policy?
We accept returns on most unused and unopened items within 30 days of delivery. Please note that certain items like skincare or final sale products are non-returnable.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products ethically sourced?
Quality and ethics are our priority. We partner with vetted suppliers who meet our high standards for craftsmanship, fair labor practices, and sustainable materials.